Effective Date: 1st April 2025
Website: https://shop.oilin.in
Entity: OILIN
1. General Information
Thank you for shopping with OILIN!
We aim to ensure that your order reaches you in perfect condition and within the committed time frame. This Shipping Policy outlines our delivery practices, timelines, and other related terms.
2. Order Processing
Orders are typically processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is dispatched, you will receive a confirmation email and/or SMS with tracking details.
In case of high demand or stock unavailability, order processing may take a little longer. Customers will be notified accordingly.
3. Shipping Timelines
Our delivery timelines vary depending on your location:
Location Type Estimated Delivery Time
- Metro Cities (e.g., Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune) 3 – 5 business days
- Tier 2 & Tier 3 Cities 5 – 7 business days
- Remote / Rural Areas 7 – 10 business days
⏱️ Minimum Delivery Time: 3 Days
🚚 Maximum Delivery Time: 10 Days
Please note that delivery times are estimates and may vary due to factors like courier delays, weather conditions, or local restrictions.
4. Shipping Charges
Free Shipping is available on all prepaid orders above ₹499.
A nominal shipping fee of ₹49 – ₹99 may apply for orders below the free-shipping threshold.
Shipping charges (if any) will be displayed at checkout before payment.
5. Delivery Partners
We partner with reliable and reputed logistics providers such as Delhivery, BlueDart, DTDC, and India Post to ensure safe and timely delivery of your products.
6. Order Tracking
Once dispatched, your order tracking details will be shared via email/SMS.
You can also track your order anytime from your “My Orders” section on shop.oilin.in
7. Delays or Delivery Issues
If your order is delayed beyond the expected timeline, please contact us at support@oilin.in
with your order ID.
We will coordinate with our logistics partner to ensure prompt resolution.
8. International Shipping
At present, we only ship within India.
International shipping will be introduced soon — stay tuned for updates!
9. Damaged or Missing Items
In case of a damaged or missing item, please report the issue within 48 hours of delivery by emailing support@oilin.in
with photos or proof of the issue.
We will review and arrange for replacement or refund as per our Return & Refund Policy.
10. Contact Us
For any queries regarding shipping or delivery, please contact:
OILIN –
🏢 Business Name: ZEFE LABS (I) PRIVATE LIMITED
📩 Email: support@oilin.in
🌐 Website: https://shop.oilin.in
🏢 Address: 206,Sapphire Heights,A.B.Road,Indore-452010 (M.P.)